Mental Health

Statewide Mental Health Resources

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Project Details

COVID-19 has caused a significant mental health crisis, especially within disadvantaged communities who have been disproportionately affected by the pandemic. In response, New Haven-based organization Clifford Beers, one of the foremost mental health nonprofits in Connecticut for children and families, set up a free emotional support helpline called Reach Out Connecticut at 844-Talk-4CT. With the support of 4-CT, Clifford Beers has been able to expand this supportline to reach callers statewide.

Reach Out CT is a helpline Connecticut residents can call for counseling on subclinical mental health issues and for connections to basic need resources in real time. Clifford Beers' trained call specialists also provide, as needed, referrals to 211 or 911 and/or to partner nonprofits that address specific issues such as food insecurity, general financial insecurity, and substance abuse. The goal of the helpline is to provide preventative, comprehensive and early support, addressing issues before they worsen to a level of crisis.

Social and Equity Impact of 4-CT Grant:

As of June 26th:

●      Calls processed: 110

●      Average call length: 17 min

●      Referrals to other organizations: 46

50% of warmline operators are Spanish speakers

14% of warmline callers self identify as Black or African-American

11% of warmline callers self identify as being of Hispanic/Latino origin

2% of warmline callers self identify as Mexican

6% of warmline callers self identify as Puerto Rican

27% of warmline callers self identify as White

79% of warmline callers are female

17% of warmline callers are male

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